https://www.occm.com.au/forms daily 0.75 2025-11-11 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998472496-9PNIBEXJVOEHH6F1769F/unsplash-image-doplSDELX7E.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998602338-1XY6VWRLKDSBZ6DBCX25/unsplash-image-R-LK3sqLiBw.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998375490-0NTFX8J4WG879Z51GSVB/unsplash-image-EJU7A__krX0.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998673034-DH11X3WVDF9ML3YDJ88C/unsplash-image-4mEyvORkbN0.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998843286-3O4CGC4K1T0DQUJR2GWY/unsplash-image-SYTO3xs06fU.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998958669-HKPOQCEB71NHHOSE5U2D/unsplash-image-rgJ1J8SDEAY.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682999055732-KACGXJUC1JDDKZ5LRSGB/unsplash-image-OQMZwNd3ThU.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682999340500-JII74OQEKEO6WUM5HCEM/unsplash-image-acr0DRwL-x4.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1700617605501-KSEDIMZP797CUYHVY3G8/image-asset.jpeg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.occm.com.au/services daily 0.75 2026-04-08 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511387030-5LI1E5QMVTQ2RY9S00A4/20140228_Trade+151_0046+1.jpg Services https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511440608-5BVMHVN4WR2I9YQV1WWR/Aro+Ha_0010+1.jpg Services https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511743693-J3A8OYH6X8C7RXNU5K0J/20140301_Trade+151_0124+1.jpg Services https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/a04f8e20-856c-47b5-aef0-5998b5b25c21/occm-services-02.jpg Services - Our Services OCCM provides comprehensive Owners Corporation management services supported by deep technical expertise and practical experience. Our capabilities span day‑to‑day operations, financial and administrative management, insurance, meeting coordination, project management and defect resolution. We recognise that many matters require engagement with external contractors, consultants and service providers. To simplify this process, we work closely with a trusted network of suppliers who share our commitment to quality, integrity and professionalism. By coordinating these services on behalf of Owners Corporations, we provide a single point of contact and reduce complexity for committees and residents. Through a combination of experienced people, structured systems and a collaborative approach, OCCM delivers tailored service solutions that support well‑managed, stable and future‑focused Owners Corporations. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775611613547-PQW6EPID65FDCJS5CQPD/unsplash-image-rIPVJ6dMOPI.jpg Services - Owners Portal Our Owners Portal provides owners with secure, real‑time access to essential information about their building and individual lot(s). The portal includes a wide range of building information, such as: General building details, including plan number and building address Key building documents, including the Plan of Subdivision and Rules Insurance information and documentation, such as Certificates of Currency and insurance valuations Annual General Meeting (AGM) notices and minutes Owners can also: Make levy payments securely through the DEFT Payment System View levy balances, invoices, and copies of lot account ledgers The portal is fully customisable to suit the needs of each building. Committees can determine whether additional information is made available to all owners. Financial reports within the portal are accessible exclusively to Committee Members. The type and scope of reporting can be tailored to committee requirements. The Owners Portal also functions as a comprehensive document library, allowing owners to self‑serve by accessing important documents, making payments, and downloading receipts, invoices, and statements at any time. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1761024475295-6VIYL10ARL9ETC6HAHKR/unsplash-image-eveI7MOcSmw.jpg Services - Accounting & Software OCCM uses Macquarie Bank to manage individual accounts for each Owners Corporation. These accounts are reconciled daily to ensure accuracy and transparency. Any interest earned is reinvested directly into the Owners Corporation’s account. For reporting and document access, we currently use PropertyIQ (PIQ), a secure online platform that provides real-time financial and building information. Owners Corporation committees and individual lot owners can access the portal anytime, at no extra cost. We also work closely with a number of well-regarded auditors who specialise in Owners Corporation financial reviews and audits. These relationships help ensure your financial records are professionally maintained and compliant. All owners receive access to the PIQ Owners Portal, which offers up-to-date information about the building and their individual lot/s, making it easier to stay informed and engaged. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1761024521886-N01E40MGF0X6LANOY2UG/unsplash-image-vkvHBK8n_gs.jpg Services - Fees & Levies In addition to all fees and levies being provided to owners, OCCM will provide to all owners fees and levies by their preferred delivery option, as well as the opportunity to access our software’s Owners Portal which will enable them to view all levies loaded against their Lot/s, download statements and receipts or make a payment direct via the Portal. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682909197929-5I3OPAVHR9MDKB79AGPG/unsplash-image-Q59HmzK38eQ.jpg Services - Debt Recovery OCCM has a rigorous, yet ethical, management of owners accounts that have not been paid on time. OCCM will always make every effort to contact owners prior to instigating any debt recovery action to ensure data integrity first and foremost, and to then to ensure that we have provided owners with enough opportunity to enter into a suitable approved payment plan in the event that an owner is currently experiencing any financial hardship. Should you require further details on our Debt Recovery process, please go to Contact Us and we will be happy to assist. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775616220136-61XN6G87AROH3V05T3LE/unsplash-image-HLbyCQDwQIg.jpg Services - Working with Facilities, Building Management & Hotel Operators OCCM has extensive experience managing residential apartment buildings supported by Facilities Management, Building Management teams, concierge services and hotel operators. We work closely with onsite personnel to ensure seamless integration between Owners Corporation management and daily building operations, supporting a cohesive and efficient environment. By fostering strong, collaborative relationships with hotel operators and service providers, we help maintain a balanced and well‑managed living experience for both residents and guests. We understand the importance of high service standards in mixed‑use and hotel‑linked developments, and work to ensure all onsite operations remain aligned with Owners Corporation requirements, regulatory obligations and the long‑term interests of the community. https://www.occm.com.au/home daily 1.0 2026-04-08 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/f6245d95-0168-4a15-9843-58fcda45f8e5/occm-houng-slx-2OMt-tfMqYI.png Home https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/e93e1871-fde9-4d9f-9c83-544f0335ad6d/occm-office-02.jpg Home - Our Team Our team brings extensive experience gained across both large and boutique Owners Corporation management environments. This depth of experience provides our clients with practical insight, sound judgement and the ability to manage even the most complex buildings with confidence and care. All staff responsible for managing your Owners Corporations are active members of the Strata Community Association (SCA), ensuring our practices remain aligned with industry standards, legislative requirements and professional best practice. This commitment to ongoing professional development allows us to provide reliable, informed and consistent support at every stage of the Owners Corporation lifecycle. Given the complex nature of many buildings within our portfolio, we place a strong emphasis on building and maintaining positive relationships within Owners Corporations and with external stakeholders. This people‑focused approach has proven instrumental in resolving challenging situations where Owners Corporations have required expert guidance, clear communication and steady leadership. Through experience, collaboration and a genuine commitment to excellence, our team is well positioned to meet the unique and evolving needs of our clients. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1755051543351-02IWR2GU9OZS8FZ259AD/unsplash-image-npxXWgQ33ZQ.jpg Home - Aaron Healy Senior Owners Corporation Manager, CPSM, CMCA Aaron has over 12 years’ experience in Owners Corporation management, supported by more than six years’ service with the Australian Army. This background has shaped his disciplined, calm and pragmatic approach to managing complex buildings and stakeholder relationships. He specialises in high‑rise and complex Owners Corporations and is experienced in managing challenging and high‑risk environments. His expertise includes complex litigation matters, large‑scale defect and maintenance projects, and the effective administration of Owners Corporations. Aaron is well regarded for his ability to work constructively with a wide range of stakeholders. He is particularly skilled in restoring community harmony while maintaining clear communication and practical outcomes. Throughout his career, Aaron has maintained an outstanding professional record and has never lost management of a building or been terminated as an Owners Corporation Manager. In recognition of his capability and commitment to the industry, he was awarded the Strata Community Association (Victoria) Rising Star Award in 2015. Aaron is an active Member of the Strata Community Association (Victoria) and has previously served as an SCA Board Member and on various SCA sub‑committees. He brings his experience and professionalism to OCCM within a boutique, client‑focused management environment. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682913871185-YNE17JWNBGWTVTVEZGLR/unsplash-image-n8Qb1ZAkK88.jpg Home - Stephanie Eccles Senior Owners Corporation Manager, CPSM, CMCA Stephanie Eccles has over 15 years’ experience in the industry and is regarded for her practical, solutions‑focused approach to managing complex buildings and relationships. Early in her career, Stephanie worked closely with experienced software designers to develop a robust and successful accounting solution for the strata industry. This experience strengthened her systems thinking and gave her a strong technical understanding of financial management within Owners Corporations. Stephanie holds a Diploma in Business Management and Training and Assessment and has undertaken strata management courses across all Australian states, ensuring a comprehensive understanding of legislative and operational requirements nationally. She is an active contributor to the industry and has volunteered on several SCA sub‑committees throughout her career. Stephanie specialises in medium - large and complex Owners Corporations and has extensive experience in defect management, new developments, developer relationships and major refurbishment projects. Her background includes oversight of significant works such as hydraulic upgrades, lift refurbishments, full building renovations and interior design transformations. She is passionate about working within a boutique management environment, where strong client relationships, responsive service and genuine customer care are at the centre of everything she does. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1697693099343-4NM4VON5CEONGGFWOAZ4/image-asset.jpeg Home - Belinda Patience Senior Owners Corporation Manager Belinda has over 15 years’ experience in the industry and has managed a diverse range of building types, including residential, commercial, mixed‑use and industrial developments. She began her career as a Portfolio Assistant, where she worked closely with Owners Corporation Managers, Business Development Managers and State Managers. Under the guidance of highly experienced industry professionals, she developed a strong foundation in Owners Corporation operations and best‑practice management. Since stepping into an Owners Corporation Manager role more than 10 years ago, Belinda has continued to build her technical knowledge of the industry and its governing legislation. She applies established best‑practice principles supported by the industry body to deliver consistent, practical and compliant outcomes for her clients. Belinda is known for her dedication, responsiveness and efficiency, and has built strong, long‑standing relationships with clients across the sector. Her professional approach and commitment to service contribute positively to the effective daily operation of the Owners Corporations she manages. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1710201825389-DZWQJKO6T9GZVNTC642Z/image-asset.png Home - Vinh Dang Senior Owners Corporation Manager Vinh has nearly seven years’ experience in Owners Corporation management and brings a balanced, practical approach shaped by roles across both large corporate environments and boutique management firms. He began his professional career in financial services as a Client Services Manager, holding a Diploma of Financial Planning. This background provided a strong foundation in financial management, stakeholder engagement and problem‑solving, which has translated seamlessly into Owners Corporation management. Vinh’s experience includes roles at Victoria Body Corporate Services, Civium, Bluestone OCM and Strata Community Managers, where he managed a wide range of properties from townhouses and low‑rise buildings to high‑rise towers, mixed‑use developments and commercial Owners Corporations. He has been involved in complex projects including façade remediation and combustible cladding rectification, managing compliance requirements while maintaining clear communication and coordination with committees, contractors and consultants. Approachable and solutions‑focused, Vinh is known for building strong, collaborative relationships with owners, committees and service providers, delivering consistent and practical outcomes for Owners Corporations of varying size and complexity. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1755051492708-VVU3EZLYZDNAX9YF5V1D/unsplash-image-FHnnjk1Yj7Y.jpg Home - Penny Johnson Support Manager Penny has over 25 years’ experience in Owners Corporation management and brings deep industry knowledge, reliability and professionalism to her role. Her career spans a broad range of management environments, giving her a strong appreciation for best practice, accuracy and long‑term stewardship. She began her career with Bennison Mackinnon Real Estate in their Body Corporate division before joining Bencorp OCM Pty Ltd, where she remained for nearly 18 years. Following Bencorp’s acquisition by Civium Property Group, Penny continued her career with Bluestone OCM before choosing to return to a smaller, boutique management environment aligned with her values at OCCM. Throughout her career, Penny has placed a strong emphasis on maintaining accurate, up‑to‑date records and ensuring accounting information is readily accessible for owners. She has extensive experience across strata software platforms and has been a key contributor to the development of PropertyIQ since 2014, now regarded as the industry gold standard. Penny is committed to working within organisations that prioritise integrity, transparency and service excellence. She is an active member of the Strata Community Association (Victoria) and has previously served on the Industry Understanding Advisory Sub‑Committee. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://www.occm.com.au/access-device-request daily 0.75 2025-01-13 https://www.occm.com.au/signage-handling-request daily 0.75 2023-05-02 https://www.occm.com.au/oc-certificate-application daily 0.75 2025-12-16 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png OC Certificate Application - Make it stand out Download the fillable pdf form https://www.occm.com.au/contact daily 0.75 2025-02-19 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/28043df4-bf4c-4ad1-b559-7b4e4629e131/occm-logo-type-green.png https://www.occm.com.au/new-supplier-application daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png New Supplier Application - Make it stand out Download Form Here https://www.occm.com.au/proxy-form daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Proxy Form - Make it stand out Download Form Here https://www.occm.com.au/committee-nomination daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Committee Nomination - Make it stand out Download Form Here https://www.occm.com.au/inspect-records daily 0.75 2023-08-17 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Request to Inspect Records - Make it stand out Download fillable pdf form here https://www.occm.com.au/owner-detail-form daily 0.75 2023-05-02 https://www.occm.com.au/waive-penalty-interest daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Request to Waive Penalty Interest - Make it stand out Download Form Here https://www.occm.com.au/move-booking-indemnity-form daily 0.75 2023-11-22 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Move Booking and Indemnity Form - Make it stand out Download Form Here https://www.occm.com.au/order-keys daily 0.75 2025-10-27 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1760064523701-E9X5PRQVZ2DLGHLSC981/unsplash-image-qAuSGkePHV0.jpg https://www.occm.com.au/new-developments daily 0.75 2026-04-08 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775614831882-61JV3BHJEY4ECB3FGAKW/unsplash-image-PhYq704ffdA.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775615035793-2ZCVQBQH4BM690MK43V8/unsplash-image-Nl_FMFpXo2g.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775615121137-A2AYQORG3GXDNSL8EPOL/unsplash-image-idDvA4jPBO8.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775615246710-KDI87N0SDARNNWT2RD2J/unsplash-image-K6y0-B5I7w8.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775616476599-58ZBWCMUEOAPVXGF324Y/unsplash-image-apVsyw-_Srg.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775616593131-KMACUGOHHIXYEE90PYOO/unsplash-image-bTulpIPKxGg.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775615374056-FO3LSDL11CG6NCIG7DKS/unsplash-image-sTw2KYpoujk.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775615392789-YIJZTW1AP3IT948RHRR7/unsplash-image-VoI2jd75M6Q.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775615424601-0EGDCZ0OXIA9QLGPZ5K5/unsplash-image-ruFSl2TIGvs.jpg https://www.occm.com.au/about-us daily 0.75 2026-04-08 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775631405275-TZTDN8E23H6575IP6RXA/unsplash-image-3fPXt37X6UQ.jpg https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1775631517349-K74PIVTZ47B26AV8EZCC/unsplash-image-Hcfwew744z4.jpg