https://www.occm.com.au/forms daily 0.75 2025-11-11 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998472496-9PNIBEXJVOEHH6F1769F/unsplash-image-doplSDELX7E.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998602338-1XY6VWRLKDSBZ6DBCX25/unsplash-image-R-LK3sqLiBw.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998375490-0NTFX8J4WG879Z51GSVB/unsplash-image-EJU7A__krX0.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998673034-DH11X3WVDF9ML3YDJ88C/unsplash-image-4mEyvORkbN0.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998843286-3O4CGC4K1T0DQUJR2GWY/unsplash-image-SYTO3xs06fU.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682998958669-HKPOQCEB71NHHOSE5U2D/unsplash-image-rgJ1J8SDEAY.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682999055732-KACGXJUC1JDDKZ5LRSGB/unsplash-image-OQMZwNd3ThU.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682999340500-JII74OQEKEO6WUM5HCEM/unsplash-image-acr0DRwL-x4.jpg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1700617605501-KSEDIMZP797CUYHVY3G8/image-asset.jpeg Forms - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.occm.com.au/services daily 0.75 2026-03-26 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511387030-5LI1E5QMVTQ2RY9S00A4/20140228_Trade+151_0046+1.jpg Services https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511440608-5BVMHVN4WR2I9YQV1WWR/Aro+Ha_0010+1.jpg Services https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511743693-J3A8OYH6X8C7RXNU5K0J/20140301_Trade+151_0124+1.jpg Services https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/a04f8e20-856c-47b5-aef0-5998b5b25c21/occm-services-02.jpg Services - Our Culture At OCCM, we focus on delivering a high‑quality, personalised service for Owners Corporations. We grow our portfolio selectively, ensuring we partner with communities where owners and committees are actively engaged. Our entire team is familiar with each property we manage, so owners receive informed support no matter who they speak with. This shared knowledge allows us to respond quickly, consistently and confidently to every enquiry. We maintain broad expertise across all areas of Owners Corporation Management, including daily operations, insurance, project coordination, defect resolution and meeting support. By working as an integrated team rather than separate departments, we deliver smooth, efficient service and a deeper understanding of each community’s needs. We also work closely with a trusted network of suppliers who share our commitment to quality and professionalism. This ensures every Owners Corporation benefits from reliable, tailored solutions and the highest standard of service. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1761024191748-LVTZV7H0JU9KOKNWJP4H/unsplash-image-wawEfYdpkag.jpg Services - Our Services At OCCM, we understand that managing an Owners Corporation involves more than just ticking boxes. From everyday issues to unexpected challenges, there are often situations that fall outside the standard scope of traditional management services. These moments usually require help from external contractors, consultants, or service providers and that’s where things can get complicated. Miscommunication, delays, and unclear responsibilities can lead to frustration. We’ve built strong relationships with trusted professionals and developed a practical service model that helps bridge those gaps. By coordinating these services on your behalf, we aim to simplify the process and offer a single point of contact, making things easier for committees and residents alike. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1761024475295-6VIYL10ARL9ETC6HAHKR/unsplash-image-eveI7MOcSmw.jpg Services - Accounting & Software OCCM uses Macquarie Bank to manage individual accounts for each Owners Corporation. These accounts are reconciled daily to ensure accuracy and transparency. Any interest earned is reinvested directly into the Owners Corporation’s account. For reporting and document access, we currently use PropertyIQ (PIQ), a secure online platform that provides real-time financial and building information. Owners Corporation committees and individual lot owners can access the portal anytime, at no extra cost. We also work closely with a number of well-regarded auditors who specialise in Owners Corporation financial reviews and audits. These relationships help ensure your financial records are professionally maintained and compliant. All owners receive access to the PIQ Owners Portal, which offers up-to-date information about the building and their individual lot/s, making it easier to stay informed and engaged. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1761024521886-N01E40MGF0X6LANOY2UG/unsplash-image-vkvHBK8n_gs.jpg Services - Fees & Levies In addition to all fees and levies being provided to owners, OCCM will provide to all owners fees and levies by their preferred delivery option, as well as the opportunity to access our software’s Owners Portal which will enable them to view all levies loaded against their Lot/s, download statements and receipts or make a payment direct via the Portal. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682909197929-5I3OPAVHR9MDKB79AGPG/unsplash-image-Q59HmzK38eQ.jpg Services - Debt Recovery OCCM has a rigorous, yet ethical, management of owners accounts that have not been paid on time. OCCM will always make every effort to contact owners prior to instigating any debt recovery action to ensure data integrity first and foremost, and to then to ensure that we have provided owners with enough opportunity to enter into a suitable approved payment plan in the event that an owner is currently experiencing any financial hardship. Should you require further details on our Debt Recovery process, please go to Contact Us and we will be happy to assist. https://www.occm.com.au/home daily 1.0 2026-03-26 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/f6245d95-0168-4a15-9843-58fcda45f8e5/occm-houng-slx-2OMt-tfMqYI.png Home https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/e93e1871-fde9-4d9f-9c83-544f0335ad6d/occm-office-02.jpg Home - Our Team Our team brings extensive expertise in overseeing complex Owners Corporations, including mixed‑use communities with residential, commercial, hotel and retail components. This depth of experience ensures we understand the diverse needs, expectations and operational requirements that come with managing multifaceted properties like yours. We have supported a wide portfolio of Melbourne communities, ranging from newly completed developments to heritage‑listed sites and retrofitted environments. This broad exposure equips us with a comprehensive understanding of every aspect of Owners Corporation Management. Our capability extends to specialised and often challenging areas, including navigating heritage obligations, resolving intricate defects, overseeing major project works, and supporting seamless transitions in newly established communities. At the core of our team is a commitment to professionalism, responsiveness and genuine care. We work collaboratively with Owners and Committees, ensuring you receive knowledgeable, proactive and reliable support at every stage. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1755051543351-02IWR2GU9OZS8FZ259AD/unsplash-image-npxXWgQ33ZQ.jpg Home - Aaron Healy Senior Owners Corporation Manager, CPSM, CMCA After serving for more than 6 years with the Australian Army, Aaron then put his conflict management skills to work in Owners Corporation Management! Aaron has been working in the industry for more than 12+ years and holds all necessary training qualifications. Over the last five years he has focused on specialising in Highrise and complex strata schemes with significant experience in complex litigation, rebuilding community harmony, thorough knowledge of the governing legislation, managing the administration and financial position of an Owners Corporation, resolving large-scale defects and maintenance projects along with working well with various stakeholders. Throughout Aarons career, he has never lost management of a building or been terminated as the Owners Corporation Manager. He won the rising star award in 2015 from the Strata Community Association (Vic) and is a second-generation strata manager with both his mother and father practicing in the past. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1682913871185-YNE17JWNBGWTVTVEZGLR/unsplash-image-n8Qb1ZAkK88.jpg Home - Stephanie Eccles Senior Owners Corporation Manager, CPSM, CMCA Stephanie Eccles has been working in the industry for more than 15+ years. She has worked alongside experienced Software Designers to create a successful and robust Accounting Solution for the Strata Industry. Stephanie completed a Business Management and Training and Assessment diploma and underwent courses as a strata manager in all states. She currently sits on the SCA's SMPS & Industry Understanding Advisory Sub Committee and has also volunteered on other Sub Committees within the SCA over her career. Stephanie specialises in Large Owners Corporations and is experienced in defect management, new builds, Developer relationships, and buildings requiring large complex refurbishments including but not limited to, hydraulic projects, lift refurbishments, renovations, and interior design changes. She believes in Boutique companies with a passion for Customer Service https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1697693099343-4NM4VON5CEONGGFWOAZ4/image-asset.jpeg Home - Belinda Patience Senior Owners Corporation Manager Belinda has been working in the Strata Industry for 12+ years, and in that time has had the opportunity to have managed all categories of buildings, ranging from residential, commercial, mixed-use, and industrial complexes. She has had the opportunity to be mentored by pillars of our industry with decades of experience. She started her career as a Portfolio Assistant, where she had the privilege of working under Owners Corporation Managers, Business Development Managers, and State Managers. Since stepping into an Owners Corporation Management role 10+ years ago, she has been able to develop her knowledge of the industry, its relevant legislation and implement the best practices developed by our industry body to better assist her clients. Her dedication, promptness and efficiency displayed in her role to date has earned her a great rapport with clients over the years in the sector. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1710201825389-DZWQJKO6T9GZVNTC642Z/image-asset.png Home - Vinh Dang Senior Owners Corporation Manager With nearly seven years’ experience in OC management, Vinh developed his expertise through roles at Victoria Body Corporate Services, Civium, Bluestone, and Strata Community Managers before joining OCCM. Having worked in both large organisations and smaller boutique businesses, he brings a well-rounded perspective, adaptability, and the ability to balance corporate structure with personalised service. He is experienced in managing townhouses, apartments, high-rises, estates, mixed-use developments, and commercial OCs, delivering strong results across this diverse range of properties. He has a proven track record of achieving favourable outcomes with complex projects, including façade remediation and cladding rectification, while ensuring compliance and transparency. Approachable and solutions-driven, Vinh builds and values strong relationships with committees, owners, and contractors, fostering trust and achieving successful outcomes for all stakeholders. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1755051492708-VVU3EZLYZDNAX9YF5V1D/unsplash-image-FHnnjk1Yj7Y.jpg Home - Penny Johnson Support Manager Penny has been working in Owners Corporation management for more than 25 years. Penny appreciates the need to keep files up to date and the accounting available for owners to review at any time. With experience using many industry software products, she has been an innovator for the development of Property IQ since 2014, which is now the gold standard for the industry. Penny’s goal is to work for a highly moral and transparent company to provide the most exceptional service and dedicated support to clients. https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/193a816b-29e3-4d9f-ba01-e45a3876bacc/sca.png Home - Make it stand out Member of SCA (VIC) https://www.occm.com.au/access-device-request daily 0.75 2025-01-13 https://www.occm.com.au/signage-handling-request daily 0.75 2023-05-02 https://www.occm.com.au/oc-certificate-application daily 0.75 2025-12-16 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png OC Certificate Application - Make it stand out Download the fillable pdf form https://www.occm.com.au/contact daily 0.75 2025-02-19 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/28043df4-bf4c-4ad1-b559-7b4e4629e131/occm-logo-type-green.png https://www.occm.com.au/new-supplier-application daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png New Supplier Application - Make it stand out Download Form Here https://www.occm.com.au/proxy-form daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Proxy Form - Make it stand out Download Form Here https://www.occm.com.au/committee-nomination daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Committee Nomination - Make it stand out Download Form Here https://www.occm.com.au/inspect-records daily 0.75 2023-08-17 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Request to Inspect Records - Make it stand out Download fillable pdf form here https://www.occm.com.au/owner-detail-form daily 0.75 2023-05-02 https://www.occm.com.au/waive-penalty-interest daily 0.75 2023-05-02 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Request to Waive Penalty Interest - Make it stand out Download Form Here https://www.occm.com.au/move-booking-indemnity-form daily 0.75 2023-11-22 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/b894c644-3809-4eed-ae3f-e89a0dc54cd1/occm-icon-pdf-green.png Move Booking and Indemnity Form - Make it stand out Download Form Here https://www.occm.com.au/order-keys daily 0.75 2025-10-27 https://images.squarespace-cdn.com/content/v1/61e0fad30e1f6b6adb7994fd/1760064523701-E9X5PRQVZ2DLGHLSC981/unsplash-image-qAuSGkePHV0.jpg